How to Choose a Managed Services Provider (MSP)

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How to Choose a Managed Services Provider (MSP)

Technology is rapidly changing and innovating. As a business owner or decision-maker, it’s your responsibility to ensure that your company keeps up with these changes. How do you make this happen?


There is good news and bad news when it comes to maintaining your business IT:


  • The bad news — maintaining comprehensive IT can be complicated, expensive, and time-consuming.
  • The good news — an excellent Managed Service Provider (MSP) can alleviate much of the difficulty in managing your IT.


What are Managed Service Providers?


Simply put, a Managed Service Provider is a company that manages your IT infrastructure. Depending on the size of your company and the unique tech requirements of your business and industry, an MSP may play only a very small role. Conversely, your chosen MSP could be one of the most important partners in your overall business operations. That’s why it’s important to take the time to choose an MSP that is the right fit for your company. Here are a few things to consider as you search for an MSP:


Innovation and Customization


A good Managed Service Provider recognizes that every business is unique and has its own IT requirements and budget. Your MSP should take an interest in your business operations to offer the best options available for your individual needs. They will actively listen and use a combination of your input and their experience and expertise to design a scalable, customized IT plan that is robust enough to support your needs and also fulfills your budget requirements. This approach may require flexibility, innovation, and problem-solving to devise the perfect plan.


Availability and Support


A Managed Service Provider can be the backbone of your company’s IT, which means they need to work as hard as you do. It is important that support is available when you need them to quickly deal with any issues that may arise, especially in the event of a digital disaster. Speaking of disasters…


Security, Backup, and Disaster Recovery


One of the most important services an MSP can provide is the peace of mind that comes with multiple layers of protection. An MSP can help secure your data to prevent data disasters, backup your data just in case, and integrate a disaster recovery plan to ensure your business never misses a beat or loses a dollar, even in the worst-case scenario.


References and Testimonials


The best Managed Service Providers will have excellent track records. As you research MSPs, don’t just take in to account what they have to say. Listen to what their clients and partners have to say about them.


Simple and Seamless


Because of the nature of today’s tech, business IT infrastructure can appear overwhelming and overly complex. It is the job of your Managed Service Provider to help simplify what is complicated so that your company’s IT becomes a seamless, trouble-free asset. Most MSPs have a wide range of services available and should help you choose the best services for your business.


At SingularisIT, we make it our mission to provide comprehensive tech solutions that are designed around your individual needs. Our White-Glove IT Services means that every business, large or small, receive the same meticulous attention to detail in every affordable service that we provide.